Frequently asked questions

Many of the answers to your questions are already here, collected and arranged by topic. Choose the topic that interests you and find the answers you are looking for in the frequently asked questions section.

If your question remains unanswered, don't hesitate to contact us!

How many Eni service stations are there in Austria?

There are currently approx. 320 stations.

Where can I find information on eni Austria´s promotional activities?

Simply send us an e-mail or call us.

How can the purchases made using the card be checked?

Through a statement sent monthly to an address specified by you.

What is a fuel card and what are its advantages?

A fuel card is a specialised credit card. It allows you to pay for all fuel purchases made at all service stations which accept the card at a later date. You can also benefit from quantity-based discounts and simple, transparent management of your expenses.

Who is the MULTICARD suitable for?

Any company which regularly purchases fuel for its car fleet.

Which fuel cards can I use at eni service stations?

At eni, you'll be given the MULTICARD, which is part of the ROUTEX consortium. You can use this card to shop at all eni service stations in Austria and most other European countries (for more information, visit the relevant country link). The MULTICARD is also accepted at Aral, BP, OMV and Statoil service stations.
You can use DKV and UTA cards at a series of Agip service stations too.

How do you guarantee the security of the purchases?

Through an individual PIN code and an advanced card management system which complies with the highest security standards for credit cards.

How can I request the MULTICARD?

Send an email to: