We've answered the most frequently asked questions about the Enilive App for you.
The Enilive App is a loyalty program by Enilive Austria GmbH.
The Digital Card allows you to collect your liters and register your entire purchase at the Enilive service station. This way, your transactions are recorded in your account.
With the Digital Card, you can secure fuel discounts and take advantage of digital loyalty passes for coffee, car washes, and "Leberkäse".
You can only use your Digital Card with an active internet connection.
If you don’t have network coverage at your Enilive station, some locations offer free Wi-Fi that you can use.
Your liter counter, transaction history, coupon overview, and loyalty passes will update retroactively once you have a stable internet connection again.
You can find your transactions by clicking on the menu icon (three horizontal lines) in the top left corner and selecting "Transactions." Choose the desired time period to find the transaction you're looking for.
Please note: Your transaction will only be recorded if the Digital Card is scanned at the checkout.
The information you were required to enter during registration cannot be changed later within the app.
If you would like to request a change, please contact Enilive customer support by email: austria@support.enlive.com. Make sure to include the email address you used to register in the app.
If you have any questions or issues, you can contact austria@support.enilive.com.
For questions regarding a specific transaction, please contact the support team with the following information:
You can add your ÖAMTC club card number in the Enilive app either during registration or later in the "Additional Benefit Data" section.
You can find this menu by clicking on the yellow "Benefits" field on the homepage, and then navigating to the Enilive benefits program via the menu icon (three horizontal lines) in the top right corner.
Yes, you can continue using your physical or digital ÖAMTC card, even if you are not registered in the Enilive App.
However, we recommend using the Enilive App, as it offers additional benefits beyond the ÖAMTC membership perks (1.5-cent fuel discount per liter, 10% off Eni Wash, and 15% off Eni motor oils).
When you scan your Digital Card at the checkout after fueling, your liter counter increases.
When you reach the target of 100 liters without a buddy, or 150 liters with a buddy, you will receive a reward coupon:
The liter counter increases with every fuel purchase where you scan your Digital Card at the checkout, except when redeeming the one-time "2 cents per liter discount coupon" or the "3 cents per liter ÖAMTC discount coupon" (which you receive after reaching the liter target).
Discount coupons for a free coffee, a free Leberkäse sandwich, or a free car wash can always be used in combination with a fuel discount coupon.
A buddy is a person with whom you can collect liters together. Together, you collect 150 liters instead of 100 liters per person, allowing you to reach the liter target faster.
When you reach the 150-liter target with your buddy, each of you will receive a reward coupon:
Your buddy must be a registered user of the Enilive App.
To add a buddy, click on the yellow "Benefits" field on the homepage. In this section, you’ll find an option "Invite your buddy". Here, enter your buddy's first name and the email address with which they are registered in the Enilive App. Your buddy will then receive an invitation from you, and once they accept it, you can start collecting liters together.
A fuel discount coupon is applicable for all fuels sold at Enilive service stations.
The € 5 welcome voucher is valid for a minimum of 25 liters. Since fuel discounts cannot be combined on a single product, no additional 1-cent discount per liter (or 1.5-cent discount for ÖAMTC members) can be granted for the first 25 liters.
To collect points (for coffee, Leberkäse sandwiches, or car washes), you just need to have your Digital Card scanned at the checkout of participating Enilive service stations. The digital stamps will automatically be credited to your loyalty pass.
The digital stamp for Eni Wash is available for the following washes:
The €5 welcome discount is valid for 6 months from the date of registration and can be redeemed with a minimum fuel purchase of 25 liters.
All one-time fuel discount coupons received after reaching the fuel target – either when collecting with or without a Buddy, or as a reward for the "Refer a Friend" campaign – are valid for 6 months and can be used for a maximum of 80 liters of fuel.
ÖAMTC members receive a 3-cent-per-liter discount promotion. This applies to all registrations completed between June 1 and September 30. From the date of registration, the 3-cent-per-liter discount is valid for a total of 4 months. This discount cannot be combined with other fuel discounts.
The coupons for Eni Caffè, Eni Leberkäse, and Eni Wash do not have an expiration date and therefore do not expire after a certain period.